BotSpace

BotSpace helps your business automate customer support on Facebook Messenger

No training, fastest setup in the industry

BotSpace doesn't require training. We already do it for you unlike others. Just enter the answers to the most frequent requests, and you’re ready to go live in minutes — not months.

Engage your audience, over 80% open rates

BotSpace helps you leverage your existing resources so you can engage your audience. With maximum open rates Messenger is the best place to make that happen.

Conversational commerce, increase sales by 7-25%

BotSpace helps users find and select products and services, and to complete a transaction process, all without having to call, email, or even visit a brand’s website.

Solutions to common challenges

We offer solutions in various sectors


Gig Based Venues

Automate your frequently asked questions about events, let your audience buy tickets, request guestlist and much more.



Loyalty Programs

Create a unique loyalty program right into Messenger. Offer discounts and offers to increase repeat customers.



Conversational Commerce

A concierge for your Shopify store. It can recover abandoned carts, automatically answer customer questions and more.



Hospitality

Improve guest satisfaction with FAQ automation, online check-in/out, request management, promotions and up-sells.



News and Publishing

Reach and engage your readers on Messenger with daily feeds. Create polls and personal feedbacks and more.



HR/Recruitment

Conversation driven candidate realtionship management, reduce cost-per-hire and time-to-fill with a better experience.


Trusted by largest brands

Automatic customer support that actually works.

Reasons to automate your customer support

Resolving customer service issues before they arise could significantly lower customer abandonment rates

FAST ROI

Save costs and solve requests from day one

Virtual agent can handle thousands of requests per hour and earn back your investment within the first month. 60% – 80% cost saving over outsourced call centers powered by humans.

CUSTOMER SATISFACTION

Help your customers whenever, wherever — instantly

Provide lightning-fast support with high accuracy that’s available around the clock. Your customers will be able to access it from the device of their choice, wherever they want.

PAINLESS SUPPORT

Demand for self-service options

With the next generation expected to be even more self-reliant, automated customer service technologies will be crucial in responding to these human-free, digital-only interactions.

Enhance your support with an automatic solution that actually works.

This is how you can take your customer support to the next level with BotSpace.

ACCURACY + SPEED

Dynamic learning, better solutions.

With it's reusable approach and advanced natural language processing, BotSpace has a much higher accuracy than the chatbots you find elsewhere.

SETUP

Training? not required.

No need to train BotSpace. We already do it for you. Just enter the answers to the most frequent requests, and you’re ready to go live in minutes — not months.

REACH

The rise of messaging applications

Messaging services are a brand new space for organizations to connect with existing and future customers. BotSpace helps you get there with ease.

Dashboard + Analytics

A hassle free dashboard and analytics system built right into Messsenger.

Built-in Messenger dashboard

With the inbuilt dashboard on messenger get personalised reminders at the right time, so you don't miss out on taking action.

Track and target users

Track how users are interacting with your bot, get daily analysis, Schedule notification and target users based on demographics and behaviour.

Human intervention

If the bot doesn't understand anything, it will automatically track those queries and send it the Page Manager app so that a human can take over the conversation.

See how BotSpace is different

Chatbots are frustrating to build. They misunderstand many questions and take too long to find an answer.

Custom

Building everything from an agency


  • TRAINING

    Required
  • ACCURACY

    Low (increases gradually)
  • COST

    Very High
  • CUSTOMIZATION

    High
  • TIME TO DEPLOY

    Very high ~(1-2 months)
  • TECHNICAL PROFICIENCY

    Not required
  • DASHBOARD

    Need to build seperately
  • ANALYTICS

    Need to track

DIY Platforms

Using Bot Builders eg. Chatfuel, Gupshup


  • TRAINING

    Required
  • ACCURACY

    Low (increases gradually)
  • COST

    Low
  • CUSTOMIZATION

    Low
  • TIME TO DEPLOY

    Medium ~(1-2 weeks)
  • TECHNICAL PROFICIENCY

    Required
  • DASHBOARD

    Only web
  • ANALYTICS

    Provided

BotSpace

We build everything for you


  • TRAINING

    Not required
  • ACCURACY

    High (increases exponentialy)
  • COST

    Low
  • CUSTOMIZATION

    High
  • TIME TO DEPLOY

    Very low ~(5-10 minutes)
  • TECHNICAL PROFICIENCY

    Not required
  • DASHBOARD

    Both web and messenger
  • ANALYTICS

    Provided

By 2020, 85% of all customer interaction will be handled without a human agent.

BotSpace plans starts at ₹5,000/month